FAQ
Register As Our Wholesale Member Today!
Q) How do you keep your auto part prices so low?
A) With an efficient wholesaler member website and low overhead costs, we are able to provide our wholesale members with the lowest factory direct prices for aftermarket auto parts.
Q) How can I apply to register as your wholesale Member or your Distributor / Dealer?
A) Yes if your has an Auto repair / Maintenance store on USA or If you have an online web-store / e-Store on any online Marketplace such as Amazon, eBay, Bonanza, easyauto+, etc., and your future purchase from us mostly will be for your resale purpose so you can contact us at 516-986-8282 for we can help you successfully register become as our distributor/Dealer or wholesaler active members online.
Q) What's my benefit after I became your online wholesale member?
A) If you already have a Amazon, Easyauto+ or eBay online store account or if you are ready to open a new account on any other online market place, then you will easily register and became our Valuable Wholesale Member so you can enjoying member benefit & Best After-sale Service as bellowing:
1) You will be agreed and authorized to use our web-site listing products' Brand, description, Marks, pictures...with all related products' details information and related shipping information to your owned e-Store on Amazon, easyauto+, eBay or any other online marketplace which including your web-site or your retailed store selling purpose;
2) After our products be listing on your e-store & you success a selling transaction for those listing products, just place a buying order on our web-site at the same time and you can left your buyers' shipping address so we can directly ship the item to your buyer directly for save your transfer-shipping fee and transit time;
3) After your online buyers received their delivered products within 30 days from purchase date any return request will be accepted by us so you can just simply accept buyers' return for refund or replacement request back to back if the item's original package not be destroyed or products not be used when our warehouse received & Inspected return items.
a) Return for Refund: After we received your buyers' returned item and inspected by our warehouse, refund money will be effected to your PayPal account within 48 hours.
b) Return for Replacement: After we received your buyers' returned item and inspected by our warehouse, replaced new item will be directly shipped out to your buyers' shipping address within 1 working day and new tracking No. will be update to you for your inform your buyers accordingly.
c) Return shipping (Label) Fee:
i) if any claim on products' size not fit or buyers change the mind or any buyers' reason so request the return, Buyers have to bear the return shipping label fee;
ii) if return is due to products' defect or any quality problem claim, we will bear return shipping fee & provide the return shipping label to you for you transferred it to your buyers back to back accordingly;
Please noted that Online marketplaces over traditional e‑stores because of a wide product variety and a better pricing. If you have a plan to create a brand new online e-Store in any Online Market Places (Amazon, Easyauto+, eBay, Bonanza, etc. ) and you are also passionate about to offer the best product selection from our supplied products listing to your customers.
No request from you: The purchase funds - The warehouse inventory - The After sale service team - The Market Risk - The Hire Staffer - The Order Fulfillment team …
Your Only Investment is an Wi-Fi Wireless Router and a Computer or Cell Phone, Why you still can selling on-line?
Because Christ-One-AutoParts Have done all above works for you already!
Please join to us and register your Wholesale Member and Earn easy Money just in your home right Now!
Q) My end-buyers need to return something - what's your return policy?
A) We are happy to help! Please see our "Help-Free Returns" or by going to your wholesaler member account returns page and filling out the form as best as you can in order to request a return.
- ChristOne AutoParts is happy to warranty our parts free return for 30 days after purchase. Returned Parts must be in new, salable condition. ChristOne AutoParts reserves the right to assess a 15%-25% restocking fee based on MSRP price.
- We only warranty cost of parts. Any installation or other fees are non-refundable.
- If your end buyers claim a part arrives damaged, or is defective, it is our responsibility to take care of it all including provide return shipping label and return for exchange or refund in full amount as your end buyers' text request but it must be reported to us with some pictures or Video from your end-buyers as damage/defect proof immediately.
Q) Can I pay with a check, money order, or cash?
A) Yes We accept Zelle / QuickPay Transfer ways or Check / Cash directly deposit to our Bank account just for our Wholesaler Members via " Buy Now with 1- click" and sorry we don't directly sold any of our web-site products to any other consumers whom aren't our wholesaler members or Dealers at present (For details please see "Company- 1 Click Order").
Q) I live in the area of one of your warehouses. Can I come and pick up parts there?
A) We do not have a shop-able retail store, so we do not offer customer local pickup at present. All of our parts are shipped, and shipped for free!
Q) Can I have this item shipped to someone other than myself?
A) Yes We can free ship to your confirmed business address of your retail store or if your are our wholesaler members then we can directly free ship to your provided your end buyer's shipping address as your request.
Q) I need this part tomorrow; can you ship this item overnight to me?
A) We do not offer free expedited shipping, but you can upgrade to FedEx Next Day air or FedEx 2nd Day Air. Free Ground orders typically take between 3 - 5 days to arrive after payment is received. If you choose Next Day or 2nd Day air, you will receive them on the next or second business day after you place the order if you order before 4 pm EST M-F, excluding public holidays.
Q) Can you match one of your competitor's prices?
A) We do not currently offer any form of price matching. We offer quality parts for the lowest wholesale prices in the Manufacturer industry just for our wholesaler members.
Q) How long will it take for my order to arrive?
A) Orders typically take between 3 - 5 days to arrive after payment is received. They are all shipped from the closest warehouse that has the part available. We automatically send tracking information to your associated email address.
Q) How much is shipping?
A) All of our standard shipping is free to your end-buyers within the contiguous 48 states. Expedited shipping and shipping outside the contiguous 48 states will incur a Extra Oversea shipping surcharge fee based on weight and distance.
Q) My end-buyers need a part for his car that you don't have it listed. Can I special order one?
A) Any parts that we can offer to our wholesaler members will be listed on our website. We are constantly expanding our inventory so please check back soon if you are currently unable to locate a specific part.
Q) Will you ship the part to anywhere in the world?
A) We currently only ship to the USA 50 states, European, Mexico and Canada. But outside USA we may charge the international shipping fee and International buyers must bear their country's import duty which may charged by their custom.
Q) Do you ship to APO or FPO addresses?
A) Yes, we do. Thank you for your end buyers' military service!
Q) What do L and R stand for?
A) L and R stand for left and right. The left and right sides on a vehicle are determined as though you were sitting in the driver's seat. The left is the driver's side, and the right is the passenger's side.
Q) I just got my tracking number and there's no info!
A) Check it again tomorrow. It takes 1 day for the carrier to give status and a delivery date. FedEx provide delivery dates, USPS usually does not but they take no longer than 5 business days.
Still have a question or concern? We are here for you! Please contact us at 516-988-8282 directly. We provide support via email and we typically provide a reply within hours. Our hours of operation are Monday through Saturday, 8:00 AM to 6:00 PM EST. We look forward to hearing from you!